Working closely with the Nobu London team, Alliants created a guest app which places the guest at the heart of the customer journey.
Nobu Hotels blend modern cool luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Working closely with the Nobu team in London, Alliants tailored our Alliants Experience Platform to help Nobu:
The Alliants team created a guest app which places the guest at the heart of the customer journey.
The mobile app enables guests to:
The Alliants team created a guest app which places the guest at the heart of the customer journey.
The mobile app enables guests to:
We were delighted to receive this feedback:
"Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat."
Stephanie - Front of House Manager, Nobu Hotel London Portman Square
We were delighted to receive this feedback:
"Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat."
Stephanie - Front of House Manager, Nobu Hotel London Portman Square